Cancellation policy

Test Message X

Cancellation policy

To cancel orders before they are shipped

1. Go to Your Orders

2. Select the item you want to cancel and click 'Cancel items'.

3. Provide reasons for cancellation (optional) and proceed.

To cancel orders that are already shipped

Go to your orders
Select the 'Request Cancellation' option and proceed
The items will be returned to Mums Cart for a refund (if the payment is already made)